Billion88 is committed to protecting the privacy and personal data of every player in Malaysia. This Privacy Policy explains in detail how we collect, use, store, and safeguard your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Billion88 ("we", "our platform") respects the privacy of every user and player on our online casino platform in Malaysia. This Privacy Policy explains how billion88 collects, uses, discloses, retains and protects your personal data when you register, log in or use any of the services offered on the billion88 platform.
This Privacy Policy applies to all users of the billion88 platform in Malaysia, including visitors who browse our website without registering an account. This Policy should be read together with Terms & Conditions and Responsible Gaming Policy us.
By using the billion88 platform, you consent to the processing of your personal data as described in this Privacy Policy. If you disagree with any part of this policy, please stop using the billion88 platform and contact us to delete your account.
PDPA Compliance: billion88 is in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All personal data processing on the billion88 platform is carried out lawfully and responsibly in accordance with the data protection principles established under Malaysian law.
Billion88 collects various categories of personal data from our users to enable the platform to operate safely and efficiently. Below is a summary of the types of data we collect:
| Data Category | Examples of Information | Collection Method |
|---|---|---|
| Identity Data | Full name, MyKad/passport number, date of birth, gender | Registration forms, KYC process |
| Contact Data | Malaysian phone number, email address, residential address | Account registration, profile updates |
| Financial Data | Bank account number, transaction records, deposit & withdrawal history | Payment transactions via FPX, Touch 'n Go, DuitNow |
| Gaming Data | Betting history, games played, wins and losses | Platform activity logged automatically |
| Technical Data | IP address, device type, web browser, operating system, cookie data | Server logs, cookies, tracking technologies |
| Communications Data | Support chat records, emails, complaints | Interactions with the billion88 support team |
We only collect data that is strictly necessary for the purposes set out in this Privacy Policy. billion88 does not collect sensitive personal data such as health information, political affiliations, or religious beliefs, unless specifically required for our responsible gaming programme.
Children's Data: The billion88 platform is not designed for individuals under the age of 18. We do not knowingly collect personal data from children. Please refer to Section 10 for more information.
Billion88 processes your personal data for the following purposes, each of which has a valid legal basis under the PDPA 2010:
Billion88 will not process your personal data for any purpose other than those stated above without first notifying you and obtaining your explicit consent (where required).
Billion88 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, we may share your data in the following limited circumstances:
Our Guarantee: All third parties that receive billion88 user data are required to maintain security protections equivalent to or exceeding billion88's standards, and may only process such data for the agreed purposes.
Billion88 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, disclosure or alteration. Our key measures include:
While billion88 takes all reasonable steps to protect your data, no security system can guarantee absolute protection. In the event of a data breach affecting your personal data, billion88 will notify you within a reasonable timeframe in accordance with Malaysian legal requirements.
The billion88 platform uses cookies and similar tracking technologies to enhance the user experience, ensure platform security and collect statistical usage data. The types of cookies we use are:
You can manage and delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the billion88 platform. For more information on how to manage cookies, please refer to the help documentation of your web browser.
As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights with respect to your personal data processed by billion88:
You have the right to request and receive a copy of the personal data we hold about you within a reasonable timeframe.
You have the right to request that we correct any inaccurate or outdated personal data held in billion88's records.
You may withdraw your consent to data processing at any time, including for marketing purposes.
In certain circumstances, you have the right to object to billion88's processing of your personal data.
You have the right to be informed about how your data is used and who may have access to it.
Submit your request to support@billion88.best. We will respond within 21 business days.
Please note that the rights above are subject to certain exceptions provided under PDPA 2010, including where data processing is required to comply with legal obligations or to detect and prevent financial crime.
Billion88 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, including to meet legal, accounting or reporting requirements. billion88's data retention guidelines are as follows:
For the duration your billion88 account remains active. We retain this data to ensure you have full access to our services.
A minimum of 7 years from the transaction date, in accordance with Malaysian accounting and anti-money laundering (AML) legal requirements.
A minimum of 5 years after account termination, in compliance with Malaysia's financial crime prevention legislation.
2 years from the date of last communication, for customer support and dispute resolution purposes.
Until you withdraw your consent. After that, we will stop using your data for marketing purposes within 30 days.
90 days for standard server logs; security data may be retained for longer if an investigation is ongoing.
Once the retention period has expired and there is no legal requirement to retain the data, billion88 will delete or destroy your data in a secure and irreversible manner.
As a digital platform, some of your personal data may be processed or stored outside Malaysia, primarily by our technology infrastructure partners. This may occur when we use cloud computing services or game software providers operating from international locations.
When your personal data is transferred outside Malaysia, billion88 ensures that:
Payment data involving Malaysian local payment methods such as FPX, Touch 'n Go eWallet, GrabPay, and DuitNow is processed in Malaysia in accordance with Bank Negara Malaysia regulations.
The billion88 platform is exclusively for individuals aged 18 years of age and above. We do not knowingly collect, store or process the personal data of children or minors under the age of 18.
Should billion88 discover that personal data belonging to a child under the age of 18 has been collected without our knowledge, we will immediately take the following steps:
If you believe that a person under the age of 18 is using or has registered an account on the billion88 platform, please notify us immediately via email at support@billion88.best so that we can take appropriate action.
The billion88 platform may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party websites. Billion88 is not responsible for the privacy practices or content of third-party websites.
We encourage you to read and understand the privacy policy of every website you visit. The presence of links to external websites within the billion88 platform does not imply that billion88 endorses or recommends those websites.
Please note that all links available on the billion88 platform are restricted to internal pages of the billion88 website only. We do not provide links to any external websites except for legal compliance or regulatory information purposes.
If you have any questions, concerns or complaints regarding this Privacy Policy or the way billion88 handles your personal data, please contact the billion88 Data Protection Officer (DPO) via:
You also have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia if you are not satisfied with billion88's response to your privacy enquiry.
This Privacy Policy was last updated on 1 January 2026. Billion88 will notify users of any material changes to this Privacy Policy via in-platform notifications or email.
Our Commitment: billion88 believes that player trust is our most valuable asset. We are consistently committed to handling your personal data in the most responsible, transparent, and secure manner possible.
We invest seriously in security and privacy infrastructure so you can play with complete peace of mind on the billion88 platform.
All data transmitted between your device and billion88's servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's leading financial institutions such as Maybank and CIMB.
All of billion88's data handling practices comply with Malaysia's Personal Data Protection Act 2010. You can be assured that your rights as a data subject are fully respected and protected.
Billion88 has never sold, rented or traded players' personal data to any third party for marketing purposes, and never will. Your data belongs entirely to you.
You have full control over your personal data — access, correct, withdraw consent or request deletion at any time by contacting the billion88 privacy team.
Billion88's automated security system monitors the platform around the clock to detect intrusion attempts, suspicious activity and cyber threats before they can affect your data.
All financial transactions on billion88 are processed through recognised Malaysian payment channels — Touch 'n Go eWallet, GrabPay, DuitNow and FPX — with built-in bank-grade security layers.
Answers to the most frequently asked questions about privacy and data protection on the billion88 platform.
Your data is protected, your privacy is respected. Create a billion88 account today and enjoy hundreds of slots, baccarat, table games, virtual sports and BWF badminton betting in a safe and secure environment.